cuddle+kind privacy policy

Welcome to the website of cuddle+kind (together with its subsidiaries or corporate affiliates, collectively known as “cuddle+kind,” “we,” “us” or “our”). We are committed to protecting your privacy. To learn more, please read the privacy policy that follows (the “privacy policy”), which applies to the content and applications of this site as well as to cuddle+kind’s other services and products.

We recommend that you review this privacy statement periodically, as cuddle+kind reserves the right to change its terms at any time and apply these revised terms to all information previously collected. By visiting and/or using our website, you accept the practices described in this privacy policy. If we decide to change provisions of our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Any access to or use of the website by you after the changes go into effect shall constitute your agreement to this privacy policy.

What information we collect + how we use it

Examples of ways in which we may collect such information from you include the following:

Registration and ordering:  Before ordering products through our site, you must complete a registration form and/or create an account. This will require you to provide certain personal information, including, but not limited to, your name, shipping and billing addresses, phone number, email address, and payment information. In addition, you may also be asked to provide your country of residence so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and this site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you.

Email address:  Some areas of the site allow you to enter your email address for purposes including, but not limited to, registering for the cuddle+kind newsletter, promotional emails and emails from approved partners. You may unsubscribe at any time from receiving these messages by clicking on the “Unsubscribe” link contained in any promotional email. (Please note that despite unsubscribing from such marketing communications, we may still contact you in relation to your order(s) or any issues relating to any business you conduct with us.)

Cookies: We may use cookies, web beacons, pixel tags or other technologies to automatically collect certain information when you use our website, or interact with our emails on or from our website or other websites. Cookies are used to provide customers with tighter security, customized content, tracking of orders and shopping cart items that persist across browser restarts. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this site. If you register with or order from us, we may use cookies to monitor and maintain information about how you use our website and what you buy. If you do not register with or buy from us, we may monitor and maintain information about your use of the website in order to improve your shopping experience and provide you with more relevant content and advertising.

Sharing your personal information

As disclosed in or contemplated by this privacy policy, we do provide personal information to our service providers that we have retained to perform the requested fulfillment of services such as purchase delivery, marketing and advertising, direct mail and email. We may also share aggregated or summarized information regarding our customers with partners, advertisers or other third parties. cuddle+kind may also disclose your personal information to government agencies or regulatory authorities where required by law. In the unlikely event that our company or substantially all of our assets are acquired by a third party, customer information may be one of the transferred assets. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the services in a manner that is consistent with this privacy policy. We do not knowingly collect personal information from children under 13 years of age on the site.

Protecting your information

cuddle+kind employs physical, electronic and procedural safeguards to protect the personal information you provide to us. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information and no data transmission can be guaranteed to be 100% secure. In order to try to minimize this risk, we encrypt your personal information, including your name, credit card number and address, using the Secure Sockets Layer (SSL) protocol so that it cannot be read as it is transmitted over the Internet.

Links to third-party websites

Links to third-party websites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our site. This privacy policy does not cover the information practices of those websites linked to our site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Contact us

If you have any concerns about our use of your information or about this privacy policy, please send an email to hello@cuddleandkind.com. We will attempt to address your concerns and any problems you bring to our attention.

Or you can write to us at:

cuddle+kind
6335 Edwards Blvd
Missisauga, ON   L5T 2W7

We will respond to your inquiry or investigate your concern as quickly as possible.